Why Do Client Satisfaction Surveys?

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Ever wonder what clients thought about the services you provided them on their real estate transaction with you? Engaging your clients not only ensures quality process and vital components to the health and success of your business, it also strengthens relationships, boost sales, and build customer loyalty.

Sutton Realty has backed up our commitment to the “quality process” by having obtained the prestigious ISO 9001:2008 certification as well as remaining in good standing with the Better Business Bureau. One of the components of ensuring quality process is a client satisfaction survey which Sutton mails out to clients on behalf of our agents following the close of a property. We consider this an assurance of quality service for consumers as well as peace of mind.

If you’re ready to work for a company that goes above and beyond for clients, it’s time to check out Sutton Realty.  Contact Jennifer Morrison today and find out why so many top producing agents are joining our team!

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Raving Reviews for Simon

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Congratulations to Sutton Realty’s Simon Zhu who received raving reviews on his latest Client Satisfaction Surveys. Simon’s clients had the following to say about their experience with him:

“Simon is an excellent REALTOR”

“Simon really gave us wonderful service and experience on buying our first home in Canada. He is a nice guy and always patient. We want to thank Simon and Sutton for providing such good service and help”

“Simon is a great agent”

“He is an excellent negotiator”

Sutton Realty is constantly striving to be the best! Our goal is to exceed our client’s expectations by providing a service based on honesty, integrity and high personal ethics. On average our agents receive a 98% client satisfaction rating and we couldn’t be more proud of them. Keep up the excellent work Simon!

Simon Zhu

Sutton sets sail aboard the Tall Ship Silva

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The team from Sutton took in a sun-filled afternoon hosting a networking cruise and social event aboard the Tall Ship Silva. Guests enjoyed cocktails and hors d’oeuvres while mingling with fellow REALTORS®, affiliates, family and clients. Everyone enjoyed the day taking in the beautiful sites and scenery that can only be appreciated while on the water. Special thanks to everyone who attended making this event another huge success!

Tall Ship Silva 2017

Raving Reviews for Platinum Group

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Over the past few months we’ve been compiling Client Satisfaction Surveys for Platinum Group’s Jacqui Rostek and Scott Moulton and the results have been overwhelmingly positive! More than 30 surveys have come in and their clients couldn’t be happier… here’s just a few testimonials from the many, many received.

“Jacqui was professional and being a busy agent, we never felt as if she had no time for us. Her ability to help us find a home quickly and getting us a great price was second to none. We would strongly recommend to anyone looking for an agent”.

“Jacqui and Scott did an excellent job! Communication and quick response were skills they exceeded at”.

“Scott was a very positive, professional, polite person to deal with. I would highly recommend Scott to anyone looking to buy or sell real estate.”

“Top knotch in our books.”

“I’ve been involved in selling homes and purchasing homes a number of times over my lifetime and I can honestly say my experience with Scott and Jacqui was the most professional, detail oriented, and fully communicated process.”

“Both are so professional throughout the entire process.”

Keep up the excellent work!

Platinum Group

Congratulations to Sutton’s Top REALTORS® 

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Sutton Group Professional Realty wishes to extend congratulations to our Top REALTORS® for the month of June! We are exceptionally proud of our very hard-working, dedicated real estate professionals. Our agents are true examples of success and professionalism. Congratulations and keep up the excellent work!

  1. Simon Zhu
  2. Platinum Group (Scott Moulton & Jacqui Rostek)
  3. Tamara Barker Watson
  4. Edith Hancock
  5. Ron Maher
  6. Roy Thomas
  7. Rhonda Kennedy
  8. Jordan Valcourt
  9. John Kenny
  10. John Keogh

top june

 

 

Sutton Welcomes Alicia!

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Sutton Group Professional Realty is pleased to welcome Alicia MacAulay to our team who joins us from Royal LePage Anchor. Alicia is a hard-working, dedicated professional who likes to ensure that things go smoothly with her clients, whether they’re looking for a new home or selling their existing property.

With over 10 years in the industry, Alicia’s primary goal is to help clients achieve their real estate dream! With a firm handshake and a warm smile, clients feel confident that Alicia will take care of them and their moving needs. When not busy with clients, Alicia can be found spending time with her husband and family.

Sutton is thrilled to be growing with great agents like Alicia! If you’re an agent looking for a big brand without all of the big brand fees, contact Jennifer Morrison today to find out about the Sutton Advantage!

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Welcome to the team Sam Rad! 

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Sutton Group Professional Realty is please to welcome Sam Rad to the team. Sam has been a licensed REALTOR® for 6 years and also held a Brokers license while running his own brokerage. Sam has extensive experience in new home construction as well as residential resale, condos and commercial. As an experienced REALTOR, Sam enjoys meeting and helping people of all ages and backgrounds. Whether a fist time buyer or experienced seller, he is always willing to help with your real estate needs. 
Sam is looking forward to continuing his first rate service to all his past, present and future clients under the Sutton banner.